How to delete your account:

Please submit a deletion request via Contact Us, and we'll assist you with the process.

You'll receive an email confirmation once your account is deleted.

[Note]
■ Any remaining rewards and coupons will be forfeited upon account deletion and cannot be refunded.

■ To prevent misuse, your information will be retained for 3 months after deletion. For transactions involving goods or services, data will be retained according to applicable laws and then deleted.

Records of contracts or withdrawal (Consumer Protection Act): 5 years
Records of payment and product supply (Consumer Protection Act): 5 years
Records of consumer complaints or disputes (Consumer Protection Act): 3 years
Records of identity verification (IT Network Act): 6 months
Internet log records and access tracking data (Communications Privacy Act): 3 months

Re-registration policy:

You may create a new account 1 week after account deletion.

Sign-up requirements:

There are no special requirements to join Kurly, and registration is free.

Sign up and enjoy exclusive benefits and products!

How to recover your ID or password:

You can recover your ID or password through the steps below. A temporary password will be sent to the email address you registered with.

Click "Forgot your password?" on the login page

[Note]
■ If you don't remember the email you signed up with or encounter an error, please contact Customer Service.
■ For your privacy, we cannot disclose your previous password. After verifying your identity, we will issue a temporary password.